Chris Ann Milazzo joined Mid-Hudson Works in February 2025 as a Business Development Manager and Operations Support Specialist. A Dutchess County resident since 2004, Chris Ann has two children: her son recently completed his Crew Chief Marine Training and is stationed at Camp Pendleton in California, and her daughter is a student at Roy C. Ketchum High School.
Chris Ann graduated from Westchester Community College with an Associate of Applied Science in Fine Arts. She is an accomplished Sales Operations Manager with over 20 years of experience at Amscan/PCHI Inc. Prior to Amscan, she had over 8 years of retail experience, primarily at CVS. Chris Ann is recognized for driving a 10% annual increase in sales through strategic process optimization and effective team leadership. She excels in leveraging MS Office tools to enhance customer satisfaction and boost operational efficiency, and she is committed to fostering organizational excellence through innovative solutions.
For the last 6 years of her career, Chris Ann has directed the daily organization of dropship ecommerce onboarding, product assortments, pricing, and fulfillment operations. She has successfully coordinated with major accounts including Target, Disney, Macy's, Michaels, Office Depot, Staples, and Wayfair, ensuring seamless operations and customer satisfaction.
Chris Ann's skills and expertise encompass project management, operational efficiency enhancement, customer service, and thriving in high-pressure environments. She is proficient in data management, process improvement, and cross-functional collaboration. Her technology and MS Office proficiency have been instrumental in driving operational success and customer satisfaction.
In her free time, Chris Ann enjoys spending time with her children and her boyfriend of over 10 years. She prefers the warmer seasons, although Christmas is her favorite time of year. She loves cooking and baking and enjoys dining at local establishments in Dutchess and Westchester Counties. She and her kids love to go to Six Flags annually. Chris Ann also loves to travel and hopes to do much more in the future.